Refund Policy

Overview

At Cheap Serial Keys, we are committed to providing you with great value and high-quality digital game and software licenses. Please read our refund and return policy carefully, as it outlines the terms and conditions regarding purchases made on our website.

Important Policy Notice:


All sales are final. Due to the digital nature of our products, we do not offer refunds or exchanges after the license key has been delivered by email.

Non-Refundable Products

Once a license key is issued and sent to your provided email address, it is considered used and non-returnable. This policy applies to:

  • Game license keys

  • Software license keys

  • Any other downloadable digital products

Please ensure that your system meets the software requirements and that the game or software is compatible with your region before making a purchase.

Exceptions to Refunds

Refunds will only be considered under the following conditions:

  • If we fail to deliver the license key to your provided email address within 48 hours of your order.

In such cases, please contact us at [email protected] within 7 days of your purchase. Kindly provide the order number and a clear description of the issue, including any error messages received.

License Activation Issues

If you encounter issues activating your key, please double-check the following:

  • Ensure you are using the correct activation platform (e.g., Steam, Origin, Uplay, or the software’s official website).

  • Verify that the key is entered correctly.

  • Check whether your game or software is restricted by region.

If you still experience problems, contact our support team at [email protected] for further assistance.

Need Help?

For questions related to your order or license key activation, please email us at [email protected]. Our support team is here to assist you and ensure you have a smooth and enjoyable experience.